Grand Forks, North Dakota, USA
71 days ago
Service Intern

The Service Intern position offers students part time employment at a sponsoring store during their education.  This program is intended for students interested in a career in the equipment industry as a Service Technician.

Specific Duties Include:

Part time paid employment at sponsoring store (if store location permits) while attending high school. Possible full time paid employment at sponsoring store location following graduation. Eligible for the RDO Equipment Co. tool discount program with Matco upon full time employment. Maintain acceptable attendance record while in program. Adhere to academic policies, rules and regulations set forth by the learning center the student is attending. Document machine information and repairs completed on work order, including parts and fluids used. Maintain a clean work area, as well as care for all shop tools, machines, and equipment. Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility. Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

High school student Mechanical skills Strong computer skills Excellent customer service skills Ability to assemble and perform maintenance functions on equipment Excellent communication and written skills Strong organizational skills Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
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