Glens Falls, NY, US
6 days ago
Service Line Administrator (SLA) - Oncology

The Impact You Can Make

Responsible for leading all oncology service line administrative and financial activities. Supervises and oversees the management of all oncology service related activities at all outpatient and inpatient locations.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

STRATEGIC AND GROWTH
Coordinate with clinical and administrative leaders to develop, update and implement the strategic long-and short-range plan to support the organization’s philosophy and goals for the oncology service line. Informs physicians and leadership about current trends, problems and medical activities to facilitate policy development and change.

Represents the service line in its relationships with other internal groups and external healthcare organizations.

QUALITY AND PROGRAM DEVELOPMENT
Works with physicians, GFH senior leaders, management and staff in cultivating collaborative relationships to ensure planning and implementation of all of the oncology service line programs. Recommends, secures approval for and oversees operating policies and procedures to ensure continued quality programs and overall collaboration and support.

Recommends performance and quality processes to improve effectiveness, cost efficiency and ensure high patient satisfaction and an optimal patient experience. Supports physicians and direct reports in meeting quality incentive goals.

FISCAL
Responsible for operating budget planning, monitoring and performance for all service line cost centers. Prepares capital budget requests with supporting documentation and justification. Directs, forecasts and analyzes special projects; e.g. facilities, major equipment purchases, addition of new services, etc.

Monitors financial performance of the service line departments and the physician compensation plan metrics. Reviews coding, billing and collection patterns and makes recommendations.

PEOPLE
Promotes positive customer service skills with both internal and external customers including physicians, co-workers, staff, patients, referring providers, vendors and others. Resolves medical-administrative issues and keeps lines of communication open with staff to ensure high employee engagement and a professional, healthful working atmosphere.

Supports the human resource activity needs of the service line directors and staff including monitoring turnover rates, vacancies, staffing patterns and wage and benefit assignment for departments.

The Impact You Can Make

Responsible for leading all oncology service line administrative and financial activities. Supervises and oversees the management of all oncology service related activities at all outpatient and inpatient locations.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

STRATEGIC AND GROWTH
Coordinate with clinical and administrative leaders to develop, update and implement the strategic long-and short-range plan to support the organization’s philosophy and goals for the oncology service line. Informs physicians and leadership about current trends, problems and medical activities to facilitate policy development and change.

Represents the service line in its relationships with other internal groups and external healthcare organizations.

QUALITY AND PROGRAM DEVELOPMENT
Works with physicians, GFH senior leaders, management and staff in cultivating collaborative relationships to ensure planning and implementation of all of the oncology service line programs. Recommends, secures approval for and oversees operating policies and procedures to ensure continued quality programs and overall collaboration and support.

Recommends performance and quality processes to improve effectiveness, cost efficiency and ensure high patient satisfaction and an optimal patient experience. Supports physicians and direct reports in meeting quality incentive goals.

FISCAL
Responsible for operating budget planning, monitoring and performance for all service line cost centers. Prepares capital budget requests with supporting documentation and justification. Directs, forecasts and analyzes special projects; e.g. facilities, major equipment purchases, addition of new services, etc.

Monitors financial performance of the service line departments and the physician compensation plan metrics. Reviews coding, billing and collection patterns and makes recommendations.

PEOPLE
Promotes positive customer service skills with both internal and external customers including physicians, co-workers, staff, patients, referring providers, vendors and others. Resolves medical-administrative issues and keeps lines of communication open with staff to ensure high employee engagement and a professional, healthful working atmosphere.

Supports the human resource activity needs of the service line directors and staff including monitoring turnover rates, vacancies, staffing patterns and wage and benefit assignment for departments.

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