RESPONSIBILITY

Responsible for the actions and activities of the team. Strategic thinking and planning. Recruitment of junior staff. Challenge and mentor staff in research skills and their career development. Conduct performance reviews and design staff development plans for the team. Carry out appropriate performance management activities. Directs complex projects and higher-value work, displaying well-developed research skills, knowledge and thought. Generate meaningful insights from research data to add real value to the client. Profit and loss responsibility for projects. New business generation and existing client development plans. Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream). Supervised by Country Manager.

Manage the team to:

Handle a number of different projects at once, ensuring time, budget and profitability requirements are met. Produce outputs and research that are of high quality and consistent with agreed outputs. Produce proposals that meet and where possible exceed the brief requirements. Ensure all questionnaires facilitate strong data collection capability. Provide accurate analysis and interpretation of data. Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will.

 

QUALIFICATIONS

Background:

At least 10+ years of strong experience in conducting ‘usage and attitude’ studies, segmentation and shopper research. Solid experience in questionnaire design, table specifications and project management. Understand and use statistical analysis. Selling of research projects and capabilities. Ideally, experienced in relevant category or sectors.

Soft-skills:

Good communication skills, written and oral, Vietnamese and English. Consulting skills (internal and external). Problem-solving skills. Able to work under pressure and meet aggressive deadlines. Exceptional time management skills. Good data preparation skills. Good client service skills. Able to build strong links with the rest of the business. Able to work effectively in a team and independently.

Personality:

Proactive / Self-motivated. Keenness to learn and proactive self-development and development of others.

Education:

Bachelor Degree (or higher) in Business, Social Science, Statistics or related studies.