Tonkin Wilsonville Nissan is seeking a dynamic and experienced Service Manager to lead our service department and deliver exceptional customer experiences. If you're passionate about the automotive industry, thrive in a fast-paced environment, and excel in team leadership, we want to hear from you!

We pride ourselves on creating a supportive, growth-oriented work environment. As a Service Manager, you'll be part of a dedicated team that values collaboration, excellence, and innovation. We offer opportunities for professional development, competitive compensation, and a strong focus on work-life balance. Our company’s commitment to both employee success and customer satisfaction ensures that you’ll be working in a positive and rewarding atmosphere, where your contributions make a real impact.

 

Service Manager Job Responsibilities

Lead and manage the service department, ensuring efficient operations and high customer satisfaction. Oversee daily service activities, including scheduling, workflow, and technician performance. Maintain a positive work environment focused on teamwork, safety, and customer service. Work closely with parts and sales departments to coordinate customer service efforts. Ensure compliance with dealership policies, procedures, and standards. Monitor and improve key performance indicators (KPIs) such as service revenue, repair order count, and customer retention. Handle customer concerns, ensuring timely and satisfactory resolution.

 

 Service Manager Compensation & Benefits

On top of competitive pay, we are proud to offer…

Top-of-the-line benefits including Health Insurance starting at under $100 per month. Dental, Vision, and Company Paid Life Insurance Employee Assistance Plan 401k with Company Match Lucrative Paid Time Off that accrues from Day 1 An excellent menu of voluntary benefits!