Job Description Job Summary: Our client is looking to hire a Service Manager in the South Lake, TX area. This person will be directly responsible and accountable for the actions and performance of all employees involved in providing services to the Companys customers. This person will spend 80% or more of their time in the field supervising, teaching, mentoring and counseling with Techs and Helpers. They will have clear and concise communication with Company Management both verbally and in written form as required by the situation. Other responsibilities include:  Achieve the goals and objectives of the Company:  Engage in the development and implementation of the Companys annual operating business plan and budget.  Effectively participate in the communication of the Business Plan and key operating metrics to Techs and Helpers.  Monitor key performance indicators of Techs and Helpers on a weekly basis and take immediate action as required to address unsatisfactory performances.  Maintain acute familiarity with Company policy and procedure with particular emphasis on the Employee Handbook. Assure Techs and Helpers are familiar with same and compliant.  Utilize the Companys discipline policy with employees. Briefly summarized, this policy stipulates a verbal warning on the first infraction, a written warning on the second infraction and a written reprimand and possible consequences on the third infraction. All written disciplinary actions must be reviewed and approved by President.  Responsible for securing the Companys assets, tools, materials, vehicles, warehouse and its contents. Reports non-functioning tools and equipment immediately verbally and in writing. Reports damage to vehicles and / or other assets immediately. All notices made to President verbally and in writing.  Assist and play primary role in recruiting and on-boarding of new Techs and Helpers. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Requirements:  5+ years of experience working as a Lead Electrician with multiple direct reports  Experience selling to in-home customers  Maintain license issued by TDLR as Master Electricians License  Possess and maintain current Texas Driver License  Experience working in the Residential Electrical space preferably with Home Generators, EV Chargers, or Pool Equipment  Pass initial and subsequent drug tests and criminal background checks.  Strong communication and presentation skills null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.