Service Manager \n

Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values \n

Our Service Managers enjoy a company vehicle and other benefits including:\n\ngenerous time off, \n11 paid holidays, \n401(k) with company match, Roth IRA, \nmedical, dental and vision insurance, \nhigh deductible HSA, \ntelemedicine, \ndisability, cancer, and accident insurance. \nhealth & wellness suite \ncompany-paid + additional, optional, life insurance. \n\n

ABOUT OUR FAMILY OF BRANDS \n

We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.\n

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.\n

A DAY IN THE LIFE AS A SERVICE MANAGER\n

As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. \n

Minimum Qualifications:\n\nIndustry experience (preferred)\nDemonstrated leadership abilities\nEffective verbal and written communication \nConflict resolution\nEffectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)\nProven track record in achieving sales results\nProven ability to multitask\nStrong organizational skills\nBasic math skills\nAbility to pass any state regulatory agency required licensing\/certification exams\nAble to work a 40-hour (minimum) work week,\nAccessible after hours (including weekends\/holidays)\nPossess current Driver's License\nMeets company driving standards \nHigh school degree or equivalency, college preferred\n\n
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ARE YOU READY TO JOIN OUR TEAM?\n

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!\n

We are an Equal Opportunity Workplace\n

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).\n

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Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.\n

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.