Job Description

Responsible for activities associated with the identification prioritisation and resolution of reported problems

Hello Future, Service Manager/ Solutions Strategist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unitPrevent wastage and identify process improvements to contain and reduce costsCompile reports that track progress and guide business to make informed decisionsFacilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unitAnalyse data to identify opportunities for efficiencies and growth in businessUnderstand data and analytics tools to drive analytics and support business in the documentation and development of business and system development life cycle (BDLC and SDLC).Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisionsResponsible data governance by doing quality control and auditing of databases to ensure accurate and appropriate use of dataManage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a value added service to any information request to enhance business efficiencies.Consolidate and optimize big data from various source systems.

You will be an ideal candidate if you:

4 years BCom degree/ Engineering/ Information Technology (SQL) relevant qualification (quantitative focus)5 years’ experience (3 years relevant)Solid understanding of big data, data management and data consolidationAdvanced Excel (building dashboards and data analyst)Data AnalysisKnowledge and understanding of SQL, SAS coding languagePower BI visualization knowledge is an advantagePresentations and communication skillsUnderstanding of Bank products and systems

You will have access to:

Opportunities to network and collaborateA challenging working environmentOpportunities to innovate

We can be a match if you are:

AnalyticalFinancial acumenAttention to detailTechnology savvyAbility to deal with Stakeholders (problem solving/ customer centric)Ability to interpret/ analyses data

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.