Summary: Seeking a Service Manager responsible for coordinating services, overseeing technical staff, and managing customer relationships.
Job Requirements:
Experience in managing mechanical, electrical, and software professionals
Willingness to travel globally 20-50% of the time
Ability to work remotely with occasional onsite work in Canada
US Citizen, Green Card, or TN Visa holder
Preferred Skills:
Knowledge of health and safety policies and procedures (OHSA)
Job Responsibilities:
Coordinate all aspects of services delivered by Cimcorp USA Inc.
Oversee service team scheduling for warranty and post acceptance services
Conduct customer site visits to verify project details and strengthen relationships
Ensure timely response to customer concerns and inquiries
Develop metrics and processes in collaboration with Matrix lead
Ensure compliance with health and safety policies during all work activities
Pay Details: $115,000.00 to $120,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance