Service Owner - Digital Workplace
Molnlycke Health Care
Service Owner - Digital Workplace
Do you want your impact to be recognised?
Are you passionate about technology and eager to shape the future of Digital Workplaces? Mölnlycke, a leading global healthcare company, is seeking a motivated and innovative individual to join our Infrastructure and Digital Workplace team as a Service Owner – Digital Workplace at our global headquarters in Gothenburg, Sweden.
Your Role at Mölnlycke
As a Service Owner at Mölnlycke, you will play a pivotal role in enhancing our Digital Workplace capabilities across the organization. This is a fantastic opportunity for someone with a strong background in IT who is curious about diving into Service Management and Digital Workplace transformation.
Some of the key accountabilities for this role includes:
Drive Device and Software Management: Take ownership of our device platforms and software distribution processes, ensuring efficient service delivery and continuous improvement.
Strategic Development:Help develop and maintain a strategic roadmap for device and platform management that aligns with our organizational goals.
Innovate Services:Define and enhance service offerings in our portfolio, collaborating with cross-functional teams to implement new services and improvements.
Performance Monitoring:Identify and address potential service issues proactively to ensure minimal disruption.
Stakeholder Collaboration:Work closely with IT teams, business units, and external vendors to deliver effective solutions.
What you’ll get
Hybrid working
Wellness benefits
Flexible working hours
Great colleagues in a global company An open, friendly and fair working atmosphere
Competitive compensation package including company pension plan, bonus, company health care.
What we are looking for:
Technical Foundation: A solid background in IT, with an eagerness to transition into a service management-oriented role.
Curiosity and Drive: A proactive attitude and curiosity about digital workplace transformation and holistic IT management.
Supplier Engagement: Experience working in a multi-sourcing environment and engaging with various suppliers.
Collaborative Problem-Solving: Enjoy brainstorming and collaborating to find solutions, gaining commitments, and leading value-based solutions.
Microsoft Expertise: Proficiency in Microsoft products and ecosystem, especially SCCM and Intune.
Project Management: Strong skills in service design and transition, with excellent analytical and problem-solving abilities.
Communication Skills: Effective communication and interpersonal skills to work collaboratively in a team and cross-functional environment.
ITIL Knowledge: Familiarity with ITIL processes is a plus.
Educational Background: A B.Sc. in IT or equivalent experience is required.
Language Proficiency: Professional working proficiency in English.
Our approach to diversity and inclusion
At Mölnlycke diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.
Please submit your application at earliest convenience as we are continuously revieweing applications.
About Mölnlycke
Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes. Our business is organised in the four business areas Wound Care, Operating Room Solutions, Gloves and Antiseptics, where
customer centricity, sustainability and digitalisation are at the heart of everything we do.
Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers
For more information, please visit www.molnlycke.com and www.molnlycke.com/career
Information at a Glance
Apply now
Req ID: 7058
Posting Start Date: 06/09/2024
Working Location: Hybrid
Category: IT
Function: IT
Job Posting Location: Sweden HQ Gothenburg
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