Service Project Manager

Job Description

Seeking a service project manager to oversee 10 HVAC technicians. Reviews technicians’ work to ensure quality meets established standards, techniques, and safety requirements; makes recommendations to improve quality and productivity. Work with clients to deliver a positive, energetic, and accurate level of service. Set 1:1 meetings with technicians to ensure they are being evaluated properly. Monitor the department’s service vehicles to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained. Participate in morning huddles providing leadership and support to the techs.

Hard SkillsKnowledge and understanding of mechanical/plumbing/generator equipmentAbility to read, interpret, utilize, and train on manuals and schematicsAt least 2 years in a managerial capacity (HVAC/automotive/manufacturing industry preferred)Soft SkillsExcellent time management & communication skillsCustomer Service Skills/Problem SolvingJob Type

This is a Contract-to-Hire position with a duration of 9 Month(s).

Work Site

This is a fully on-site position in Buffalo, New York.

Work Environment

Office based job. Working with a team of 10 techs. 1 week on call rotation every 6-7 weeks (very light, just check in with a client if there is an issue).

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.