Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe mission of the Federal Sales Support Operations team is to provide comprehensive sales support that complements the efforts of our field sales force. We indirectly impact sales growth by enabling our sales team and channel partners to spend more time in front of customers, sell more and focus on driving new opportunities.
Job Description

Responsibilities include but are not limited to:

Responsible for managing the daily pre and post-sale business activities associated with Federal Service Proposals and OrdersBe a focal point for Service Orders within the Federal Operations TeamUtilize proactive management skills to drive prioritization within our channel partner communityTactfully and courteously interface with field sales and service representatives in order to build strong business relationshipsProactively utilize strong problem-solving skills in order to deliver customer-focused solutionsEffectively communicate with channel partners and manufacturer representatives to resolve post-sale service issuesResponsible for identifying process improvements and working to standardize best practicesEducate customers on respective Motorola business processes and proceduresMaintain Departmental and Organizational business goals

Additional Knowledge/Skills:

Bachelor's degree2+ years of business, office, and/or administrative experienceExceptional interpersonal skillsDemonstrates strong verbal and written communication skillsMust have strong organizational skills and the ability to handle multiple tasksEffective time management skills requiredProficient computer skills with emphasis on Windows and Google based applicationsCustomer-focused and detail-orientated individualAbility to maintain a positive attitude in a high stress/fast-paced work environmentConfident individual who is willing to assume responsibilityAdaptive and flexible (changing technologies, processes, environments) Ability to work and make decisions with minimal supervisionTeam player

Target Base Salary Range: $56,900 - $105,300 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM1

Basic RequirementsBachelor's degree2+ years of business, office, and/or administrative experience
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.