If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer
Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.
Ensures effective clerical operations for the service area and performs all job duties under
the highest customer service standards to exceed customer expectations.
Conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff
members and internal departments.
Essential Job Responsibilities:
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
Minimum Education: Required:
Associates degree OR equivalent training acquired via work experience or education
Training in general administrative, business, healthcare or related field
Loyola Medicine Core Values
ReverenceWe honor the sacredness and dignity of every person.Commitment to Those Who are Poor
We stand with and serve those who are poor, especially those most vulnerable.Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all.Justice
We foster right relationships to promote the common good, including sustainability of Earth.Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.Integrity
We are faithful to who we say we are.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.