Company Description

Have you ever wondered how an airplane wing doesn’t break off during takeoff & landing?  Or, how a cell phone is able to withstand impact forces if it falls to the ground?  At Instron, we build mechanical testing systems that allow companies, engineers & scientists to test these and many other products from our everyday lives.

Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials.  Our customers use Instron’s products to test a wide range of materials such as metals, plastics and composites within a diverse range of industries including biomedical, aerospace, electronics and defense.  Our systems can be found in quality control, research and development and educational laboratories throughout the world. 

Job Description

Looking for an individual that is a team player with a good attitude and a desire to learn.  The main responsibility of the position involves mechanical repairs.  Strengths in mechanical assembly is needed and a willingness to learn.  Familiarity with electronics would be helpful.

This person will be part of a product repair group that manages the repair of (RMAs) Instron equipment sent in for repair by our customers and field engineers.  Communication with customers and FSE’s during the repair process is key to running this business.  This individual must be organized, detail oriented, has a team mindset and have a proven ability to adapt to changing priorities.

Principle Duties and Responsibilities:

Mechanical assemblyTroubleshoot, quote, repair, and test each repair to assure functionality. Evaluate, quote, and discuss with customers the progress and status of repairs.Plan jobs and work within quoted budgets.Achieve or exceed the department revenue and margin goals.Recommends change to products or maintenance procedures to improve reliability, maintainability, and/or ease of operation.Has the ability to document repair progress and procedures.

Qualifications

Knowledge, Skills, & Ability Required:

Curious, willing to learn, not afraid of taking risks.Passionate about performance and quality of the repair work completed.Dedicated, reliable, detailed oriented, neat, and organized. Requires the use of common tools. Sensitive to customer, service, and department response requirements.Able to enter details of repair work within the service management database.Able to interpret Engineering Documentation for use in evaluating and repairing equipmentHigh mechanical aptitude.Enthusiastic, cooperative attitude and a team player.Good written, verbal, and interpersonal skills.Juggle and track multiple repair jobs in various stages.Familiar with Microsoft Office products; email, excel, word, etc.Will be required to enter repair information in our service database.

Working Conditions:

Factory or Plant environmentThere will be some exposure to grease, dirt, noise, and operational equipment.Some lifting is required.

Additional Information

Take this opportunity to join a successful team where you can make an immediate impact. We offer:

Competitive payMedical (multiple options), vision and dental insuranceCompany provided life insurance and both short- and long-term disability401(k) retirement savings with a company match100% Tuition reimbursementParental leave and adoption assistance3:1 match for charitable donations

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.