SERVICE REPRESENTATIVE (TELLER) Essential Functions: + Accept cash items deposits, and complete regulatory forms and logs are required. + Verifies amounts on deposits and examines checks for endorsement. + Enters deposits in depositors’ passbooks, if applicable, or issues receipts to customers. + Cashes checks and pays out money upon verification of signatures and customer balances. + Places hold on accounts for uncollected funds. + Balance cash and ATM (if applicable) transactions daily. Process general ledger entries as required. + Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment. + Provide additional customer service, including sell domestic exchange, travelers’ checks, money orders, cashier checks, payments of loans and pay off, payments of safe deposit box, etc. + Maintain proper log of official checks, night depository, etc. + Promote Bank’s services and cross-sale Bank’s products. + Make concentrated efforts to solve customer problems. + Make recommendations to supervisor about possible methods to improve department functions. + File signatures cards and maintain supplies for the teller area. Competencies: + Customer focus + Building strong relations + Communication + Business acumen + Problem analysis & solution + Ownership + Vision & values + Collaboration & teamwork Required Education and Experience: + Previous cash handling experience + Strong knowledge of Microsoft Office + Good mathematical and communication skills Preferred Education and Experience: + A formal training as a teller in a finance institution + Three years of experience in a similar job or equivalent combination Other Duties Disclaimer: Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EOE/DV/M/F/DFWP