At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:
Responsible for receiving all Facilities and Security related information via telephone, fax or email. First point of contact for Facilities and Security whose primary responsibility is to initiate the appropriate response to our caller's needs. Responsible to create and dispatch work orders and other assignments via radio communication to Security and/or Facilities. Needs to be calm, clear and in control, especially in an emergency. Monitor various alarm systems, make appropriate overhead announcements when needed at the appropriate location, as well as document and log all telephone calls and alarms. Monitor the Security cameras, badge tap alarms, BAS alarms and handle Code Red and Panic alarms for the hospitals. This includes but, is not limited to contacting 911, announcing the Code Red overhead at the appropriate hospital, whether a real fire or a drill. Must be able to problem solve, handle multiple calls and emergencies while providing excellent customer service.

Minimum Qualifications:

Education:
Essential:
* HS Graduate or Equivalent GED


Education equivalent experience:
Essential:
* Required - High School or Equivalent

Credentials:
Essential:
* Drivers License

Credential equivalent experience:
Essential:
* Required - Driver's License - State of Florida

Experience:
Essential:
* Healthcare
Nonessential:
* Call Center
* Dispatch
* Maintenance

BayCare Health System, Facilities System-HSS

Location: BayCare BISC

Status: Full Time, Exempt: No

Shift Hours: W -12:45 PM -6:45 PM / Th - Sat 6:45 AM - 6:45 PM

Weekend Work: Every

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled