Bangalore, Karnataka, India
22 hours ago
Service Sales Support Specialist
Service Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.The work model for the role is: #LI - OnsiteThis role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India.You will be mainly accountable for:• Prepare Technical/Commercial Offers: Develop comprehensive Brownfield/Service offers based on customer requirements, Local Business Unit, and Sales organization directives.• Customer Interface: Serve as the single point of contact for customers and Local Divisions, ensuring timely and proactive communication.• Bid Management: Oversee the entire bid process from lead generation to order acquisition, ensuring compliance with bid procedures.• Cross-Functional Collaboration: Coordinate with ABB group functions such as Legal, Finance, Taxes, and Insurance to ensure all aspects of the bid are covered.• Procurement Coordination: Work closely with the procurement team and maintain support from internal and third-party suppliers.• Risk Analysis and Review: Analyze project proposals and cost plans, preparing them for risk re-view.• Bid Documentation: Deliver high-quality bid documentation within specified timelines, including win/loss analysis for prepared bids.You will join a highly talented team, where you will be able to thrive.

Qualifications for the role

Extensive Experience: Minimum 10 years of experience in install base/service bidding for Automation (DCS/PLC/Safety PLC/Power Management Systems) and cybersecurity within the energy industries. Product Knowledge: Proficiency in at least one ABB automation product such as 800xA, Harmony, or Advant. Industry Standards: Familiarity with market requirements and standards within industry. Technical Expertise: Strong technical background in automation and cybersecurity solutions. Analytical Skills: Ability to analyze complex project proposals and cost plans. Engineering Degree: A degree in engineering or a related field.

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryIt has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions.For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning

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