About Rimini

Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce®, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.

With nearly 5000 clients served to date, we are the largest independent, full-stack ERP support and services company. Organizations who rely on our 24/7/365 support services range from progressive financial and manufacturing companies to mission-critical government agencies.

Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work® and for community service efforts via the Rimini Street Foundation.

With more than 1,800 team members in 23 countries, we’re a global community guided by our purpose to provide equal access to technology. Fueled by our core values: company, clients, colleagues, and community, we’re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry.

We actively seek a Service Solution Architect (SSA) for our SAP Product Line. This is a hybrid role, based in Sao Paulo, Brazil.

Position Summary

The SSA will serve as a dedicated SAP pre-sales resource to clients and prospects to support the meeting of revenue targets for SAP third party maintenance services. You will be responsible for articulating the Rimini Street support model and value proposition to clients and prospects. You will aid in the execution of sales strategies and positioning of the SAP product line by producing and delivering customer specific presentations. Additionally, you will play a role in the continued improvement of service offerings and additional value-added services.

Essential Duties & Responsibilities

Developing proposals and presentation content for specific sales opportunities

Presenting our support model and value proposition to prospective customer

Responding to customer questions and inquiries

Partner with the pre-sales Enterprise Architects with regards to our full-service offerings, including managed services, SaaS services etc.

Coordinate globally with cross-functional teams.

First point of contact for renewal support sales

Share product knowledge with the broader SAP team.

Deliver presentations (remotely and in person) with confidence, and answer objections.

Provide detailed Scoping requirements for the support services that will be delivered by Rimini Street

Manage the internal sales process to close the deal.

Additional Duties & Responsibilities

The successful candidate may be called upon from time to time to contribute to other company wide initiatives in support of the growth and profitability of the SAP product line.

Travel as required to support SAP product line sales & initiatives.

Experience   

10 years’ experience in consulting, delivery, and pre-sales support.

Extensive experience in a Pre-Sales Engineering Role or Pre-Sales Solution Architect role, working within the SAP Applications ecosystem – Software and/or Services, supporting a Geographic or Industry Focused Sales Organization.

Exposure to Financial Services (Insurance & Banks), Utilities, Public Sector, Professional Services and Manufacturing industries.

Extensive SAP Sales, Consulting & Delivery experience.

Expertise in defining enterprise architecture roadmaps, solution design and delivery.

Expertise in drafting RFI/RFP response, building proof of concepts & system demo.

Proven experience in a “consultative selling” environment with a history of working in a global, matrixed organization.

Experience in creating proposals for Managed Services and estimating staffing and costs

Experience supporting a team of SAP Sales Reps during the sales cycle and the proven track record contributing to the sales process to close deals.

Proven track record for making quota for the last 5 years as a Solution Architect or Sales Engineer.

Experience with full lifecycle software implementations.

Skills   

Excellent communication skills (Verbal, written and presentation) in English

Ability to work independently as required based on prospect needs

Strong speaking skills (telephone, onsite, conference or seminar)

Strong documentation skills (Word, Visio, Excel, and PowerPoint)

Experience with CRM systems, especially SalesForce.com

Experience with understanding and selling Managed Services

Disciplined to perform in a hybrid environment

Location 

Preferably located in the Sao Paulo area, hybrid

Education

Bachelor's degree or equivalent from accredited institution

Why Rimini Street? 

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

Company

We dream big and innovate boldly.  

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration. 

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

Community 

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017 

Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies

Over 1,800 team members in 23 countries

US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.