Who We are Looking For We are seeking a highly skilled and charismatic individual to join our Service Support Team. You will be helping to create a place where our teams are happy at work, a place where we collaborate and care about one another. You will be part of a team that takes ownership and care in creating and delivering a meaningful guest experience. This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy! What to Expect + Consistent delivery of an approachable refined hospitality experience + Must have a flexible schedule - nights and weekends + Always attentive to guests and team + Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team + Setting and clearing tables: Removing used dishes, resetting tables between parties, and cleaning up spills + Refilling beverages: Filling water glasses + Assisting the waiting staff: Communicating with servers if guests need attention, and serving food or refilling glasses if servers are busy + Maintaining the dining room: service plates, utensils, linens and glassware + Demonstrate an understanding of our steps of service + Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammates + Perform opening and closing side work + Responsible to monitor, restock, and replenish service item par levels, inventory and supplies + Ensure work area is in compliance with health codes at all times Being Part of the Team + You are constantly in motion + Always smiling, even on the inside + Adapting to changes and adjustments on the fly + Gladly taking responsibility and not leaving it to others + Service is a conversation not a transaction + Not afraid to change or innovate + Committed to learning all about the food and beverage we offer + Comfortable with receiving feedback and brave enough to deliver it + Living in the “We” and not always the “I or Me” + Sometimes being in the weeds and ready to help each other clear a path + You take responsibility and not leave it to others + Genuine care for others + You are kind + You say thank you a lot during your shift You Should Have + Prefer one (1) or more years of support/bussing experience in a high volume fine dining restaurant + A valid TABC Certification and Food Handlers Certification is required and must be obtained before entering this position + Must have an outgoing personality and hospitality driven attitude + Must be a highly organized individual with the ability to handle numerous tasks at a time + Must be polished, professional, friendly, dynamic and able to multitask PHYSICAL AND WORKING ENVIRONMENT: + Must be able to stand or walk a minimum eight-hour shift. + Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. + Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary. + Must be able to lift up to 25 pounds. + Must have excellent communication skills and be able to read, write, speak and understand English. + Must be able to work in a fast pace and high-volume environment in the presence of areas containing, high noise levels, bright lights and dust and communicate during this time – sometimes within a small area. + Must be able to work inside and outside at all times of the year as needed, based upon business volumes.