This position will be responsible for supporting the Field Service team. Main Task is support their office work and be bridge between customer and engineer.

This position will be responsible for supporting the Field Service team. Main Task is support their office work and be bridge between customer and engineer. 

Main Responsibilities & Tasks:

Create standard certificates and issue.Telephone operation from customer and dealerCustomer management for field serviceQuotationCommunication with internal and external customerdispatch and schedule management in the future

Qualifications & Skills:

Minimum requirements

2-3 years’ experience as Sales support or Service support jobPC skill (MS office, Excel, Word, PPT)Native-level Japanese with strong overall communication skillsStrong team playerStrong aspirations for self-growth in a global companyIntermediate-level or above spoken and written EnglishAge 25-40

Ideal requirements (additional to above requirement)

Strong multi-tasking skillsExperience of service support in a global (non-Japanese) companyExperience of SAP (ERP) operationAge under 35

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers