Service Technician – Class A OR B
Looking for an Experienced Service Technician. This person will be responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
ResponsibilitiesPerform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose the cause of malfunction.
Road-test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clocking procedures.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Complete all required training.
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
Participate in and utilize technical training as assigned by management.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Arrive at work, take breaks, and depart work at the times designated by management.
Skills and Qualifications
Strong attention to detail and sense of urgency
Excellent communication written & verbal
Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
Lube and Maintenance Services
Engine Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Heating and A/C Repair
Engine Drivability Diagnosis and Repair (Optional)
Certification/Training:
Manufacturer certified in all areas listed above.
Minimum of 3 ASE certifications (Should be an ASE Master Technician)
Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
Automotive Technical Knowledge – Three to five years’ experience
Check out our Wrenchway Page for more information about our Service Department: Honda & Nissan of Ames | Top Shops for Technician Jobs in Ames, IA (wrenchway.com)
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.