The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
VW of DTLA is part of Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#140 - 2024), is the #1 Automotive Group in the country with over 330+ dealerships nationwide!
Schedule: 5 Days/ Week - 8:30 am - 5:30 pm (Saturdays included) - and some Sundays!
Responsibilities
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.Diagnose cause of malfunction.Complete all work according to the applicable safety requirements.Road-test vehicles to ensure quality of repair work.Accurately record time spent on repairs utilizing company time clocking procedures.Document work performed on repair order and document test procedures/results.Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.Return special tools to proper place. Use shop supplies and materials in a practical and economical manner.Maintain an organized and clean workspace, completing a stall cleaning every day. Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.Skills and Qualifications
Strong attention to detailPrevious Tech ExperienceSense of urgencyAttention to detailExcellent communicationManufacturer certified in all areas listed above.Minimum of 1 ASE certifications (Should be an ASE Master Technician)Customer Pay Proficiency Level: Greater than 100% Customer Pay RepairsAutomotive Technical Knowledge – Three to five years’ experienceCompetencies
Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our values
The expected pay range for this position is $34.56 - $36.50 Hourly.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.