Service Writer Job Details Job Location Exit 40 Truck Services - Weedsport, NY Position Type Full Time Salary Range $18.00 - $24.00 Hourly Job Shift Mon-Fri / 7:30AM-5:00PM Description Join our team today! Mon-Fri $18.00-$22.00 hourly (based on experience) Responsibilities: + Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate + Invoice customers at time of closing order>confirm price table accuracy/customer billing information + Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs. + Compiles repair details in Transman for onsite units and road service trucks. + Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures. + Develops estimates and communicate immediately 10% variance + Adept and proficient at Transman, TMW and all required Microsoft Suite tools used. + Adept and proficient with all shop related operating procedures, processes and workflows + Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement) + Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries. + Knowledgeable and supports Safety, ELD & CSA communications with Drivers Benefits: + Aetna Meritain (offer 2 plans) + Company Sponsored HRA card (Health Reimbursement) + Excellus Dental + Excellus Vision + Pet Insurance / Pet Discount Program + Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD) + Company Sponsored Group Life Insurance (1x annual salary) + EAP- Employee Assistance Program + Profit Share Program + 401K & 401K Company Match + PTO (Paid Time off) + 6 - Paid Holidays Qualifications Requirements : + Must be able to pass a post-hire drug screen, background check and employment verification Location: + Weedsport, NY Company Website : + www.pagetrucking.com