Service Writer - Indian/Ducati Motorcycles
Freedom Powersports
At Sin City Indian - Ducati, a subsidiary of RideNow Powersports/RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!
Sin City Indian - Ducati, Las Vegas, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!
Responsibilities
+ Schedule appointments for repair, maintenance, and recall work
+ Greet customers, inspect their powersports vehicles, and answer questions
+ Document problems with Motorcycles and clearly describe them on the Repair Order
+ Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
+ Advise customers on necessary/suggested services and cost
+ Offer additional services, parts and products, including special promotions
+ Review Repair Orders in progress to ensure quality and timeliness
+ Follow the status of a customer's vehicle from service bay entry through the completion of work
+ Communicate any changes in timeline, repairs, or cost to the customer
+ Maintain current technical qualifications by completing all training programs assigned by the Service Manager
+ Any other duties as assigned to ensure team and store success.
Requirements
+ 1+ years of Powersports or Automotive Dealership experience
+ Experience writing concise repair orders on vehicles and communicating repairs needed to customers
+ Knowledge of maintenance schedules and service needs for various powersports vehicles a plus
+ Excellent customer service, verbal and written communication skills
+ A positive attitude, good work ethic, and professional appearance
+ Pleasant, energetic, conscientious, and dependable personality
+ Ability to multi-task in a fast-paced environment
+ Valid driver's license and a good driving record
+ Motorcycle Endorsement desired, not required
+ Must pass a pre-employment background check, MVR, and drug screen
Benefits
What RumbleOn/RideNow Powersports/Sin City Indian - Ducati Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
+ Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
+ Life and disability insurance
+ Vacation/PTO Plan
+ Employee discounts on purchases
+ Dedicated leadership team who supports and cares for employees
+ The opportunity for growth and a solid long-term career...we promote from within!!
+ Extremely Generous training pay for up to 60 days while you learn
+ Generous commission plan on labor and parts sales enabling you to make a great living! Plus a modest base.
+ And more…
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·
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