Job summary: Title: ServiceNow Administrator - Remote- w2 or 1099 only Location: Remote Length and terms: Long term - w2 or 1099 Position created on 01/30/2025 03:45 pm Job description: Interview Type: Web Cam Interview *** Very long term project expect to go for 4+ years *** w2 or 1099 *** *** Remote *** Short Description: The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia. Job Description: Key Responsibilities + Assists in developing standard IT configuration and asset management methodology + Develop CMDB policy, processes, and knowledge base + Conduct reporting on configuration audits and reconciliation + Maintains CIs to ensure CMDB accuracy and completeness + Drives visibility on process adherence and compliance improvement opportunities + Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace + Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned + Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance + Create and document requirements for efficient process design that includes self service options with limited manual effort + Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management + Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance + Draft technical process documentation Required Skills: + Bachelor s degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience. + ITIL Foundation & ServiceNow Administration Certification. 5 Years + Recent ServiceNow experience with diverse hands on work experience administering in core platform support and development activities. 10 Years + Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION) Desired Skills + Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service + ITIL Foundation certified or related experience. + Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). Highly desired Skills: + In Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). + Certified Implementation specialist – ITSM, Certified Implementation Specialist. Contact the recruiter working on this position: The recruiter working on this position is Sandeep(Shaji Team) Maraganti His/her contact number is His/her contact email is sandeep.maraganti@msysinc.com Our recruiters will be more than happy to help you to get this contract.