Credence is seeking a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches.
This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and Custom App to migrate legacy applications to the DLA Enterprise ServiceNow platform.
The work will be based primarily at the Credence HQ in McLean, VA. Travel to DLA HQ (Ft Belvoir, VA) may be needed for in person meetings.
Salary RangeResponsibilities include, but are not limited to the duties listed below, as outlined in the contract statement of work:
Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive.Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, solution architects and developers.Provide presentation to senior stakeholders on the solution approaches and roadmaps.Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.Working with project resources to define sustainment governance and processes as part of operational transition. Providing insight and expertise into the ServiceNow platform capabilities and roadmap Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME’s and senior leadership to ensure systems requirements are met.Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications.Fosters a customer-focused environment.Communicates effectively through presentations to a wide variety of audiences at all organizational levels.Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results.Displays and lives collaborative leadership by inviting varied perspectives to discussions.Good problem solver and out of the box thinker Familiarity with systems integration utilizing web services and other web-based technologies. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Experience in performing and advising on change management.Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.Proficient in JavaScript, HTML, CSS, XMLResponsibilities include, but are not limited to the duties listed below Five Plus years of ServiceNow experienceUS Citizenship with ability to obtain a secret clearance is requiredBS in Computer Science, Information Systems, Engineering, Business or related discipline is required.Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development.Good understanding of ServiceNow's architecture, data model, and core concepts.Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow.Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling.Good understanding of ACLs for API security Education, Requirements and Qualifications Clearance: US Citizenship with ability to obtain a secret clearance is required for consideration.BS in Computer Science, Information Systems, Engineering, Business or related discipline is required.Five (5) years total work experienceExperience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development.Experience with API platform such as MuleSoft is a plus.Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases.Basic knowledge of DevOps tools such as Jenkins and Ansible.Experience in agile and hybrid low-code application development using JIRA for user story task management.Good understanding of ServiceNow's architecture, data model, and core concepts.Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow.Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling.Good understanding of ACLs for API security Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
EQUAL EMPLOYMENT OPPORTUNITY
Credence Management Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and employment decisions are based only on job requirements, candidate qualifications, and our needs as a business.—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.
We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. Credence also does not tolerate retaliation against individuals who report discrimination or harassment.
DISABILITY ACCOMMODATIONS (ADA / ADAAA)
The Company complies with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA) and applicable state and local laws providing for nondiscrimination in employment against qualified individuals with disabilities. We are committed to providing equal employment opportunities to all individuals, including those with disabilities. Credence ensures that our recruitment process is accessible to all individuals and provides clear and simple instructions for requesting an accommodation on every job posting. Please contact Careers@credence-llc.com if you require any assistance or accommodations to apply.
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