Job Title:

ServiceNow Consultant – Health & Safety Module

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:

* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Hybrid

Position Overview: We are seeking a skilled and experienced ServiceNow Consultant specializing in the Health & Safety module. The successful candidate will be responsible for implementing, configuring, and optimizing the ServiceNow Health & Safety solutions to enhance our organization's safety processes.

Key Responsibilities:

Collaborate with stakeholders to understand Health & Safety requirements and translate them into effective ServiceNow solutions.

Design, implement, and configure the ServiceNow Health & Safety module to meet business needs.

Conduct regular assessments and optimizations of the Health & Safety module to ensure peak performance and compliance.

Develop and deliver training sessions for end-users to maximize the utilization of the Health & Safety module.

Provide expertise and guidance on integrating the Health & Safety module with other ServiceNow modules and third-party applications.

Analyze and resolve any technical issues related to the Health & Safety module.

Maintain clear and detailed documentation of configurations, customizations, and workflows.

Stay up-to-date with ServiceNow enhancements and industry best practices.

Qualifications:

Bachelor's degree in information technology, Computer Science, or related field.

Proven experience as a ServiceNow Consultant with in-depth knowledge of the Health & Safety module.

Strong understanding of ServiceNow platform capabilities and best practices.

Excellent problem-solving skills and attention to detail.

Ability to work independently and collaboratively in a team environment.

Strong communication and interpersonal skills.

Preferred Qualifications:

ServiceNow Certification in ITSM, Health & Safety, or related areas.

Experience in project management and agile methodologies.

Location:

USA Omaha 222 South 15th Street, Suite 402S

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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If you wish to review the Affirmative Action Plan, please click here.