Job Family:

Digital Consulting

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
As a ServiceNow Developer, you are an integral team member responsible for the design and development of core ServiceNow capabilities for in accordance with client requirements. Teams work with various clients and stakeholders to understand their requirements, current architecture, and approach needed for success of the engagement. Developers provide tool and capability recommendations based on your experience and research of the current product functionality.
• Responsible for supporting the design, development, and continuous improvement of enterprise Service Management solutions in ServiceNow
• Following industry standards, the successful candidate will collaborate with the existing internal ServiceNow team (and customers) on activities and development projects
• Development efforts will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User interface policies, scripts, etc
• The ServiceNow Developer will participate in administration of ServiceNow to include upgrades, updates, etc. as needed
• Maintains technical expertise relevant industry standards and best practices in ServiceNow
• Ensures the logical and systematic conversion of product requirements into systems solutions that acknowledge technical, schedule, and cost constraints
• Develops creative technical solutions to complex problems
• Work is performed based on documented Project Implementation Plans
• Exercises judgment in methods, techniques and evaluation criteria for obtaining results
• Applies technical expertise and knowledge of other related disciplines

What You Will Need:
• 3+ years of proven ServiceNow development experience with relevant certs
• A well-rounded technology consulting experience desired, to include, ability to define requirements, lead client meetings, facilitate UAT, etc.
• Experience with ServiceNow automated testing framework (ATF) desired
• Local to DC area and able to come in person 2 times a week
• Active Secret or ability to obtain Secret clearance.
• Domain expertise in at least one ServiceNow product (ITSM, HRSD, GRC, CSM, SPM)
• Designing and implementing IT and Non-IT related process workflows, procedures and technical standards.
• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.
• Experience implementing systems using the Agile/Scrum methodology.

What Would Be Nice To Have:

• Experience with web services integration, specifically Mid-Server, SOAP and REST preferred
• CIS- IT Service Management, Certified Systems Admin or other ServiceNow certifications preferred
• Agile, SCRUM or SAFe certifications

The annual salary range for this position is $109,100.00-$163,700.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.