ServiceNow Developer
CACI International
ServiceNow Developer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular-Long Term Assignment
Percentage of Travel Required: Up to 10%
Type of Travel: Local
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**The Opportunity:**
We are seeking a highly skilled and motivated ServiceNow Application Developer to join our team. As a ServiceNow Application Developer, you will play a crucial role in the development, installation, upgrade, and customization of ServiceNow applications, ensuring seamless functionality and user experience within the Department of Defense (DoD) environment. You will be responsible for implementing solutions that support business processes and improve operational efficiency, working in both SIPR and NIPR networks. You will work in an Agile environment to deliver high-quality results while adhering to DoD standards and security requirements.
**This is an OCONUS Opportunity - Stuttgart, Germany!**
**Responsibilities:**
+ Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform to meet business needs in a DoD environment.
+ ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks.
+ Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards.
+ Update Set Management: Move update sets across instances, maintaining proper version control and ensuring the integrity of the deployment process, while adhering to DoD security guidelines.
+ Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies.
+ Agile Development: Work in an Agile environment, participating in sprint planning, stand-ups, and reviews to deliver iterative improvements and meet project milestones.
+ Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions.
+ Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently.
**Qualifications:**
_Required:_
+ An active DoD Secret clearance and must pass TESA / Bachelor's Degree with 3 years (OR) Associates Degree with 7 years (OR) High School with 11 years of experience.
+ Proven experience with ServiceNow development, including custom applications, UI customization, scripting, and integrations.
+ Strong programming and scripting skills, including:o JavaScript (essential for ServiceNow development, including Business Rules, Client Scripts, and UI Policies) o Glide API for ServiceNow platform integrations and enhancements o PowerShell, Python, or Shell scripting for automation and integration tasks o HTML/CSS for customizing ServiceNow portals and user interfaces
+ Familiarity with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB.
+ Expertise in ITSM (IT Service Management) processes, including incident, change, and problem management.
+ Strong experience with PPM (Project Portfolio Management) within the ServiceNow platform, including managing project workflows and resources.
+ Proficient in utilizing Discovery Tool to automate and streamline the discovery of infrastructure and services in the enterprise environment.
+ Experience with HAM (Hardware Asset Management) and SAM (Software Asset Management) for managing assets throughout their lifecycle and ensuring compliance.
+ Familiarity with ServiceNow update set management and best practices.
+ Strong understanding of the Agile methodology and experience working in an Agile development environment.
+ Experience with ServiceNow installations, upgrades, and platform management.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Excellent problem-solving, analytical, and communication skills.
+ ITIL Certification (Foundation or higher) to ensure alignment with.
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**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
**An environment of trust.**
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)
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**Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .
The proposed salary range for this position is:
$90,300 - 189,600 USD
_CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic._
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