ServiceNow HAM /SAM Product Architect (f/m/d)

Location: Poland

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team!

As a ServiceNow ITAM Architect you will be responsible for actively guiding an international team of developers and business analysts to deliver high-quality and secure ServiceNow best practices solutions.

This is a global position as part of the Global Digital Workflows team with focus on the automation of current IT Services.

Your tasks and responsibilities:

Interacting with project team members, stakeholders as well as working closely with the vendors You evaluate enhancement/customization requests, provide design recommendations, and document technical requirements Support the development, documentation, implementation, and maintenance of Configuration Management and Asset Management processes, procedures, and policies You validate Solution Designs in Service Device Lifecycle Management created by Business Analysts to meet the overall Healthineers Enterprise Architecture Design and implement ServiceNow SAM/HAM and CMDB solutions that meet business requirements and adhere to industry best practices You provide technical leadership and guidance in the design, development, and implementation of ServiceNow solutions and ensure adherence to ServiceNow best practices and guidelines. As we are a quality regulated company your architectural designs need to be compliant to Siemens Healthineers quality, security and data protection regulations. All neccesary measure are driven by you. You are collaborating with a international set up of Testers, Business Analysts, Business Stakeholders. Collaborate with cross-functional teams, including business stakeholders, functional teams, and technical teams to identify, design, and deliver technical solutions..

Your qualifications and experience:

You have successfully completed a university degree in the field of ITYou have at least 2-4 Years of IT work experience in Design and Architecure of Solutions in IT service management frameworks.You have gathered over the past 2-4 years in least 2 of following ServiceNow modules expert knowledge: ITSM, ITOM, ITAM, SPM, SecOps, IRM/GRC You have strong experience in the field of Hardware Asset Management and Software Asset Management (e.g. ServiceNow) and in understanding workflows and integrations for service automation.You already have very well-founded, many years of professional experience and further qualifications in this field, but no degree? Then we also look forward to receiving your application.

Your profile and skills:

Your ability to lead discussions on relevant business topics in English language is the basis for efficient and eye-level communication with colleagues and partners worldwideYou are able to develop and present solution concepts and decision templates from an economic point of view and to obtain decisionsWith your high level of social competence and teamwork, you can interact with stakeholders on an equal footing, build a trusting relationship and manage commitmentsWe lead by being lean − Just like us, you have the competence and take responsibility to question our processes and continuously improve them in the interest of the customerYou are able to identify risks, document them and communicate along developed mitigation measures.Good communication, presentation & teamwork skills with cross-functional, intercultural teamsCertified ServiceNow System Administrator

We offer:

Exciting work in international team and corporation. You can work remotely/hybrid/in one of our local offices. We are looking for candidates already located in Poland.  We provide contract of employment with benefits package (we might be flexible regarding type of contract). We provide necessary tools. 

If you are interested use the “Apply” button.

Our culture:

At Siemens Healthineers, we take into account different perspectives, are open to dialogue and challenge conventions. Change is an integral part of our work. We strive to be a leader of change in our industry, not just to respond to them. We invite you to take on new challenges with us, test your ideas and celebrate successes.

We highly value diversity, inclusion and equal opportunities, so we warmly invite everyone, regardless of their gender identity, to apply for this position. We also encourage people with disabilities to apply.

Do you want to know more? Contact us.

At https://www.siemens-healthineers.com/pl/ you will find additional information about our areas of ​​activities.

We care about data privacy and take it seriously in accordance with the GDPR and other regulations related to personal data protection. For this reason, please do not send us your CV or other application documents by e-mail. Instead, please create your profile on our Career Portal https://jobs.siemens-healthineers.com/careers, which allows you to submit your documents, apply for open positions and to obtain information about our vacancies and career development at Siemens.