Whitehouse Station, NJ
5 days ago
ServiceNow HR Business Analyst

Chubb is hiring a ServiceNow HR Business Analyst to join our growing team! 

This role operates on a hybrid schedule (3 days in office, 2 days remote) in our Whitehouse Station, NJ, Jersey City, NJ or New York City offices.

Responsibilities include:

Oversee system administration for ServiceNow technology (HR case management, knowledge management, portal)  Partners with Stakeholders and vendors to determine business needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives Stays up to date on new functionality and complimentary solutions to support the business Collaborates with the COEs to ensure systems support new processes/changes to provide the optimal team member experience. Make recommendations on improving system performance and functionality.  Support system integrations or system enhancement projects. Manages testing, creates and reviews specifications, reviews/manages the creation of test scenarios, and oversees testing of the system. Manages deployment and testing of system patches/new releases and enhancements. Guides HR Support Specialists to resolve complex technical issues raised by team members and managers. Prior experience within ServiceNow HRSD (HR Service Delivery)Preferred - ServiceNow Certified Human Resources Service Delivery (HRSD) Professional

The pay range for the role is $68,400-$116,400. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

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