Fort Walton Beach, FL, 32548, USA
18 days ago
ServiceNow ITOM, SAM, HAM - Discovery and Service Mapping Specialist - (Remote worker opening)
**Job Description** We are seeking a ServiceNow Discovery and Service Mapping Specialist to ensure efficient operations in asset discovery, service visibility, troubleshooting, CMDB health, and overall IT operations. Manage software vendors, contracts, and licenses within ServiceNow SAM, and ensuring software compliance across the organization. Expertise in auditing / validating CMDB data, creating reports and dashboards to track asset performance and service dependencies. **Certification preferred: ServiceNow System Administration. ServiceNow ITOM, HAM, SAM.** **Required Education, Experience, & Skills** **SKILLS** + Maintain MID Servers. + CMDB and modules ITSM, ITOM, ITAM. + SQL queries, XML, JSON, JavaScript, python, and Web Services (REST, SOAP). + Integrating ServiceNow with third-party tools and data sources using APIs, SCCM, web services, and connectors. + ServiceNow Performance Analytics and reporting tools. + Cloud environments (AWS, Azure, Google Cloud) and implementing ServiceNow for cloud-based infrastructure. + Proficiency in writing custom scripts to automate ServiceNow workflows and improve discovery accuracy. + Must be US Citizen. **Preferred Education, Experience, & Skills** - Experience with cloud environments (AWS, Azure, Google Cloud) and implementing ServiceNow Discovery and Service Mapping for cloud-based infrastructure. - Strong understanding of network topologies, firewalls, security protocols, and how these impact Discovery and Service Mapping configurations. **Pay Information** Full-Time Salary Range: $103590 - $176130 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **ServiceNow ITOM, SAM, HAM - Discovery and Service Mapping Specialist - (Remote worker opening)** **108138BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
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