Team Overview:
You may be surprised to know that Edward Jones employs thousands of technologists - all focused on creating world-class experiences for our clients and branch offices.  If you’ve considered Edward Jones in the past, it’s time to take another look.  We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.

What You'll Do:
As a ServiceNow Architect, you will play a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives.  You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm.

In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm.  This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities.

Here are a few of the key responsibilities you will be a part of:Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure.Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform.Architect, configure and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability.Provide oversight with vendor and third-party partners supporting the ServiceNow platform.Lead architecture reviews and enforce best practices.Evaluate health scan findings and provide remediation recommendations.Oversee the evaluation, selection, and implementation of appropriate ServiceNow products.Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes.Define data archiving strategies to meet business needs and performance requirements.Provide technical guidance and mentorship to other team members.Stay abreast of ServiceNow's best practices, emerging technologies, and industry trends.Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements.Ensure compliance with security standards and best practices in all aspects of system design and implementation.