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We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level\: Works under general supervision.

Note\: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

PRIMARY DUTIES AND ACCOUNTABILITIES

Perform, document, and assist in planning work activities relating to IT service portfolios or products in support of our business partners within the confines of financial commitments. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.  Maintain engagement with business and IT partners.  Assist less experienced personnel. Proactively build business/IT knowledge to provide solutions.  Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. 

JOB SCOPE

As assigned, work effectively with outsourcing partners Performs this service in support of Real Time *

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level\: Works under general supervision.

Note\: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

PRIMARY DUTIES AND ACCOUNTABILITIES

Perform, document, and assist in planning work activities relating to IT service portfolios or products in support of our business partners within the confines of financial commitments. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.  Maintain engagement with business and IT partners.  Assist less experienced personnel. Proactively build business/IT knowledge to provide solutions.  Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. 

JOB SCOPE

As assigned, work effectively with outsourcing partners Performs this service in support of Real Time *

MINIMUM QUALIFICATIONS

Bachelors degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience. Proficient in Microsoft Excel Knowledge of utility business practices and processes Strong problem solving skills Excellent communications skills (written and verbal)

PREFERRED QUALIFICATIONS

Bachelors degree in Computer Science preferred. Proficiency in Microsoft PowerBI or other reporting technology a plus. Knowledge of the Utilities Business, including understanding of electric distribution systems. Familiarity with key systems such as Hexagon OMS, GIS as well as related integrations. Software support experience within an application support environment. Solid knowledge of Oracle databases (SQL) PL/SQL including writing SQL scripts and modifying existing stored procedures Experience with Web Development using classic ASP, .Net, JavaScript & Java Knowledge of MQ Series, IBM Broker, Fusion, Azure Cloud services and Boomi services are a plus. Experience with scripting languages such as PowerShell scripting is also a plus. Excellent communications skills – must be able to effectively communicate highly technical information in non-technical terminology (written and verbal). Understanding of change management principles associated with new technology implementations. Strong Documentation skills.

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MINIMUM QUALIFICATIONS

Bachelors degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience. Proficient in Microsoft Excel Knowledge of utility business practices and processes Strong problem solving skills Excellent communications skills (written and verbal)

PREFERRED QUALIFICATIONS

Bachelors degree in Computer Science preferred. Proficiency in Microsoft PowerBI or other reporting technology a plus. Knowledge of the Utilities Business, including understanding of electric distribution systems. Familiarity with key systems such as Hexagon OMS, GIS as well as related integrations. Software support experience within an application support environment. Solid knowledge of Oracle databases (SQL) PL/SQL including writing SQL scripts and modifying existing stored procedures Experience with Web Development using classic ASP, .Net, JavaScript & Java Knowledge of MQ Series, IBM Broker, Fusion, Azure Cloud services and Boomi services are a plus. Experience with scripting languages such as PowerShell scripting is also a plus. Excellent communications skills – must be able to effectively communicate highly technical information in non-technical terminology (written and verbal). Understanding of change management principles associated with new technology implementations. Strong Documentation skills.