Job Title:

Servicing Cash Analyst

Location:

CA - Westlake Village

What you'll do:

The Servicing Cash Analyst manages the following processes, monitors and tracks incoming and outgoing funds from borrowers, sellers, and Agencies; ensures that funds are dispositioned accordingly. Ensures that all borrower funds are applied accurately and promptly. Review, research, and reconciles the subservicer invoices on a monthly basis; reviews current cash applications and processes and provides recommendations on improvements.Request, track, and route incoming and outgoing funds to/from the appropriate partiesEnsure funds are posted accurately and timely by the subservicerIdentify, research, and resolve borrower loan payment issues between the sellers and subservicerResearch and resolve unidentified checks that are being sent to subservicer as neededReview subservicer invoices to determine accuracy of billing itemsAnalyze incoming reimbursement requests to determine root cause and collaborate with sellers on a resolution to reduce the number of incoming requestsRespond to customer (internal and external), seller, and subservicer requests via email and telephone, assisting in research when appropriateUtilize knowledge of cash systems to assess AmeriHome system needs and provide recommendations regarding system enhancements, including working with IT regarding requirements, and user acceptance testing of solutionsContinuous process improvement (system and process related)Other duties as assigned

What you'll need:

Minimum 5 years’ mortgage servicing experience, ideally in the cash posting, payment processing, or similar areaHigh school diploma requiredStrong business acumen with demonstrated critical thinking and decision-making skills.Process analysis and improvement experience.Initiative-taker and initiative-taking to meet job expectations and goals.Ability to work independently and as a collaborator.Clear and effective communication skillsIntermediate understanding of financial reconciliation and balancingBroad knowledge of mortgage servicing - able to effectively research and resolve items across departments.Intermediate proficiency in Microsoft Office products (Excel, Word, etc.)

Compensation: Hourly range for new hires is generally $30.35 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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