Servicing Operations Specialist
Citizens
Description
As the Deposit Operations Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues.
Primary responsibilities include
+ Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment.
+ Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks.
+ Works independently most of the time, performs basic research tasks and problem solving in assigned areas.
+ Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s).
+ Performs basic data entry tasks, compile simple data elements and perform routine math calculations.
+ Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.
Qualifications, Education, Certifications and/or Other Professional Credentials
+ Basic knowledge of accounting; i.e. how the correction will affect an account
+ Strong ability to multi-task & strong organizational skills
+ Strong written/verbal communication skills
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 9:00am-5:30pm M-F
This role will be located on site in Johnston, RI
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
01/02/2025
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