Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Read Banquet Event Orders and set the meeting and banquet room to its specifications. 

Correctly and efficiently set up and breakdown all department functions, including Breakfast, Lunches, Dinners, Meeting rooms, Banquets, Dances, Exhibits, etc. 

Practice safe handling of all set up equipment. 

Keep function rooms and storage areas clean and organized at all times. 

Perform periodic deep cleaning of function areas as requested by management. 

Ensure all equipment is in proper working order prior to placing in function room for guest use 

Report all damaged equipment, furnishings, or function rooms to management so repair orders can be requested. 

Service/refresh rooms during function breaks, check temperature, and ensure all lights are in working order. 

Assist guests whenever possible, referring all requests beyond all immediate responsibility to the appropriate manager. 

Carry out work duties with all other departments and other department supervisors, which is necessary to the normal operation of the Hershey Lodge. 

Follow the instructions of the Head Houseperson in setting up meeting rooms and meal functions in the Hershey Lodge. 

Assist with general housekeeping of the Hershey Lodge. 

Perform other duties as may be assigned. 

 

Qualifications:

Minimum age of 18 years. 

This position requires successful completion and passing of the post-offer employment physical exam.

 

Knowledge, Skills, and Abilities:

Friendly attitude, ability to work with others, and well-groomed appearance. 

Ability to read written details. 

Must be able to read, speak, and understand English. 

 

Job Demands:

Weekends and holidays; flexibility required. 

Proper footwear must be provided by employee. 

Work area subject to uncomfortable heat. 

This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. 

While performing the duties of this job, the employee is required to:  

Constant (67% - 100% of time) 

Carry (0-10 lbs), Walk, Balance, Feel 

Frequent ( 34% - 66% of time) 

Lift (0-50 lbs), Carry (11-35 lbs), Reach Forward, Object Handling, Hand Grasp (Simple and Firm) 

Occasional (1% - 33% of time) 

Lift (51-75 lbs), Carry (36-50 lbs), Push (0-75 lbs), Pull (0-50 lbs), Stand, Climb Stairs, Reach  Overhead, Stoop, Kneel, Crouch, Finger, Operating Controls 

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer