Shift Lead
Hagan and Hagan
“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
Role:
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Responsibilities and Accountabilities:
Ensuring Consistent Customer Satisfaction
Attendance
Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.Understands and uses approved time keeping system, including accurately recording all hours worked.Initiative and Energy
Takes action without being told, goes beyond what is simply required and maintains a high activity level.Developing People
Provide regular feedback to the RGM on the performance of Team Members.Provide ongoing constructive and complimentary feedback to Team Members.Actively participates in the training of Team Members.Handle conflicts constructively and works with RGM to achieve resolution.
Act Like an Owner
Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.Oversee proper product preparation, rotation, portioning, cooking and holding times.Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.Perform other duties as required by manager.
Job Requirements and Essential Functions:
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
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