Description for Internal Candidates       Position Summary Details This position is responsible for giving direction, motivation, and guidance to a team of cleaners.     

Benefit Information: 

 

Payrate $17 per hour

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, ABM Employee Benefits | Front Line Team Members | Front Line Team Members | (Programa de Beneficios de ABM)

    Essential Functions Conducts quality improvement inspections within assigned areas of responsibility  Ensures quality and satisfaction levels are meeting and/or exceeding expectations  Assures the highest quality of customer satisfaction  Assists with Training and Development  Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.  Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.  Leads and participates in a team to ensure the successful completion of assigned tasks  Responsible for the running and leadership of the shift in the absence of the Supervisor  When the Supervisor is present, the lead worker may be responsible for directing smaller work groups  Assists the Supervisor and Shift Manager in the direction and supervision of field employees  While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor  Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.  Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities  Responsibilities Provides leadership and direction to team members  Provides open communication between field employees and management  Provides positive coaching to team members  Assists with the training of housekeeping staff and schedules work assignments  Assists with making daily and weekly work schedules  Oversees and performs cleaning operations in assigned building  Takes care of keys and access cards for the property  Reports damaged, broken and out of work features/items  Makes sure premises are secured at all times  Oversees and performs additional service requests (tag job) in assigned building  Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.  Coordinates scheduling of cleaning crew.  Oversees quality of jobs and confirms completion with Area Manager.  Provides training to all new hires assigned to the building  Attends and participates in all meeting and training sessions involving assigned property and crew.  Completes time sheets, validates time sheet accuracy and delivers time sheets to office.  Checks supplies, equipment, and chemicals weekly.  Completes order forms completely and accurately.  Coordinates equipment usage and inventories.  Performs all tasks and duties required of your team  Miscellaneous duties as assigned    Qualifications Must be 18 years of age or older.  Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available    Preferred Qualifications  Customer Service Experience  One year of lead or supervisory experience  2 yrs of commercial HVAC experience 
    Same Posting Description for Internal and External Candidates
    Same Posting Description for Internal and External Candidates