Waltham, MA, US
61 days ago
Shift Leader
Job Description

Description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.


Benefits of working for a Dunkin' franchisee:

Competitive wagesAwesome team-oriented environmentLots of potential for growth within the company for those who work hardVacation Pay*- Full Time EmployeesSick Time accumulationHealth Care* -Full Time EmployeesEmployee DiscountsTipsEnd of Year Bonuses after 1 year of employment
Requirements
Provide excellent guest satisfaction, service speed, and product qualityPrevious experience working in a cafe or quick service restaurant preferredShow passion about results by setting compelling targets and delivering on commitmentsMeet safety and sanitation standardsAnticipate and understand guests’ needs and exceed their expectationsWorks well in a team environmentWillingness to follow our company standards
About

The Leo Organization

has been serving guests in our communities for over 30 years. We are a family owned business that specializes in developing, constructing, owning and managing Dunkin’ Donuts establishments in Massachusetts . We take pride in serving our communities by practicing excellence in all phases of our operation. Excellence is not a goal, it is a standard!


In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.


We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!


You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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