Job Description

Description

APPLY NOW BY TEXTING \"DONUTS\" TO 56379 FOR IMMEDIATE CONSIDERATION

Catalano Management Company, LLC - Dunkin'

Dunkin’ Shift Leader

Compensation and Benefits:

Competitive hourly pay, plus tipsEmployee DiscountEmployee Referral BonusHealth, Dental, Vision BenefitsSupplemental Benefits401K / MatchingSNHU Discounted Tuition ProgramOpportunities for personal career growth within our team

Job Type: Hourly / Full & Part Time

Job Summary

We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees, assuming responsibility for the restaurant as required to provide managerial coverage.

Primary Duties and Responsibilities:

Opening start time at 4am (or earlier in some restaurant locations)Closing 9 pm (or later in some restaurant locations)Support the manager in daily operationsExtremely dependable, punctual; Ability to multi-task with minimal supervisionStrong decision-making skillsFocus on 100% Guest SatisfactionEnsure team adheres to all company and brand policies, procedures and standardsAssist manager in training a dedicated team; provide feedback to management and crewDeploy team members appropriately throughout the shift, communicate crew responsibilitiesProvide supervision and perform as a member of the crew in food production, cash handling, guest service, store cleanliness and organizationAssume assigned management duties as requiredParticipation in store level preventative maintenance of all equipment and machines
Requirements
Must be 18 years of age or olderExtremely dependable, punctualPrevious experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)Knowledge of restaurant operations and POS functionalityExcellent leadership and people management skillsAbility to prioritize and delegate tasks effectivelyStrong problem-solving skills and the ability to make decisions under pressureBe positive, self-motivated with integrity; strong work ethic; ability to multi-taskExceptional communication and interpersonal skills to provide the highest level of customer serviceAbility to lift up to 50lbs; Work in repetitive motions and be able to stand for extended periods of time
About

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts. 

**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. 

© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.