Dunkin'Dunkin' - Immediate Shift Leader Needed

Are you passionate about delivering a great guest experience and leading a team to success?

We are looking for talented Shift Leaders to join our Dunkin' team! As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and ensure a friendly guest experience. If you have a great focus, passion for excellence, and strong problem-solving skills, we want you on our team!

Competencies:

Great Focus: Understands and exceeds guest expectations Displays a sense of urgency with guests Resolves guest concerns promptly Passion for: Sets high standards for self and others Consistently meets or exceeds goals Contributes to overall team performance Problem Solving and Decision Making: Identifies and resolves issues Makes decisions effectively Interpersonal Relationships & Influence: Develops and maintains relationships with team members Operates with integrity and treats others with respect

Skills and Qualifications:

Fluent in EnglishRestaurant, retail, or supervisory experienceMath and writing skillsBasic computer skillsAt least 18 years of age (where applicable)High School diploma or equivalent, preferred

Responsibilities:

Team Environment:

Support a respectful team environmentCommunicate shift priorities, goals, and results with team membersSupport the training of crew membersProvide coaching and feedback to crew members

Operational Excellence:

Create and maintain a guest-first culture in the restaurantResolve guest issues promptlyEnsure Brand standards, recipes, and systems are executedMaintain a safe, secure, and healthy work environment

Profitability:

Drive sales goals and resultsExecute restaurant standards and marketing initiativesManage cash over/short during the shiftEnsure all products are prepared according to Brand standards

Location: Southington 415 N Main St, Southington, CT 06489, USA

If you are a motivated individual looking to grow your skills in a fun and dynamic environment, apply now to become a part of our Dunkin' team!

Company Introduction

Ouimet/Jacks LLC - You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.