The Shift Leader is responsible for coaching Crew Members throughout their shift to execute Dunkin' donuts operational standards and deliver a great guest experience. - Deploy team members appropriately to meet guest's needs and service standards throughout a shift. - Ensure the restaurant meets safety and sanitation standards, inside and outside the store. - Ensure team members handle all Guest concerns with a sense of urgency. - Candidates must be able to clearly express oneself verbally and in writing. - Availability on weekends - Cash handling management - Must be able to lift 25+ pounds. We provide training, competitive salaries, and advancement opportunities as well as a great work environment. Qualified employees may participate in our health, dental and vision programs