A Shift Manager works directly with crewmembers to effectively operate the restaurant during their shift. The Shift Manager ensures that restaurants are clean and well maintained, that all company procedures are followed and all standards for food quality, cleanliness, sanitation, and customer service are met. The Shift Manager must also control costs at budgeted levels in relation to cash handling, food products, labor, supplies, etc.

Responsibilities

Our Shift Managers are the key to operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

You know the business and have at least six months of experience as a manager within a restaurant or retail.You are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.You're humble and ready to learn about what makes us different. You're not afraid to jump in and help your team and lead them to the next level. Execute the systems daily to ensure and maintain the unit is in accordance with all OSM procedures to provide an excellent experience for the guest as well as a safe work environment for the crew and guest.Assist the team in running a shiftEnsure that daily sales/production goals are met. Increase Sales and profitsHelp ensure team members receive the appropriate trainingHandle customer and employee complaintsManage daily schedules and employee shifts.Assign duties to employees and oversee their progressCount cash at the end of the shift and manage bank depositsTrain and integrate new employeesEnsure industry rules and regulations are followedTransfer products and other objects to and from the worksite on occasionMaintain high standards of service throughout the day by demonstrating management by exampleCommunicate openly and honestly with subordinates, superiors, and all others about plans, progress, and problemsProvide leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment toward company goals and objectives

Qualifications 

6 months exp. in the QSR industryStand for up to 8 hoursAble to lift 50 poundsUse motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists

Their success is your success!!

Physical Demands & Work Environment

Machines, devices, tools, etc., are used in job performance and the conditions under which the job is accomplished. Minimum qualifications are needed to perform the essential job functions:

Stand for up to 8 hoursAble to lift 50 poundsUse motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wristsConsistently carries products/boxes and miscellaneous weighing no more than 70 poundsOccasionally climbs ladders to the roof to check A/C exhaust fanConsistently operates registers, calculator, Norand, Fastfax, mail, and productConsistently handles product preparationConsistently communicate with employees, customers, and suppliersConsistently kneels to utilize proper lifting procedures and to open safelyRegularly lifts for product preparation, stocking, and inventoryConsistently pushes to open and close door to store and storage shed and office as well as cooler and freezersConsistently reaches for product preparation and serving customers and trainingConsistently sees during all activitiesRarely sits during the preparation of reports and bank depositsFrequently stands while serving customers and trainingFrequently stoops to pick up supplies and trashConsistently talks to employees, customers, suppliers, and company representatives

Benefits

Health InsuranceDental InsuranceVision InsuranceLife InsurancePaid Time OffPaid VacationFREE brand Meals

 

We at Sun Holdings, Inc. are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.

Sun Holdings, Inc. is an Equal Opportunity Employer.