SUMMARY

To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers superior guest service and ensure absolute customer satisfactionAssists in managing total store operatingAssures front end is providing customers with quick friendly servicePerishable department kept full and ready for businessFrozen/Dairy - ad items, display and milk case full at eveningMaintains store conditionsKeeps backroom neat and up to best practices standardsAssists in handling customer issuesFollows all store and department policies and procedures Follows all safety policies and procedures; is a safety role model Other duties as assigned

 

KEY ATTRIBUTES

Customer MindedSelf-starter                           Self-motivatedHonestOrganized             Leadership skillsAbility to merchandise/plan and executeReliableProduct mindedDetail mindedOpen minded      High energy level

SUPERVISORY RESPONSIBILITIES

Directly supervises Associates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training Associates; planning, assigning, and directing work; addressing complaints and resolving problems as it pertains to customer issues.

 

 EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); orOne to three months related experience and/or training; orEquivalent combination of education and experience.

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

 

MATHEMATICAL SKILLS

Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

 

CERTIFICATES, LICENSES, REGISTRATIONS

First Aid certification provided at store levelCPR certification provided at store levelPower Industrial Truck Certification provided at store level

 

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterPallet jackComputerUniform per store policyAssociates may be required to use standard equipment including, but not limited to,Power jack

 

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

StoopKneelCrouchLift and/or move up to 50 pounds           

Occasionally (Less than 1/3 of the time)

SitClimbBalanceOverhead liftingTaste or SmellCrawlLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perception

 

WORK ENVIRONMENT 

Occasionally

Extreme coldExtreme heatWet or humid conditionsOutside weather conditionsRisk of electrical shockWork near moving mechanical parts

 

NOISE LEVEL

Regularly

Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location