Minnetonka, MN, 55345, USA
52 days ago
Shift Manager
Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance • Provides on-the-job training for new employees • Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft • Assists in the supervision of the preparation, sales, and service of food • Forecasts food items. Estimates what amount of each food item will be consumed per shift • Supervises food preparation and service operation while on duty. Assists in-shoppers during rush periods to ensure the maintenance of restaurant efficiency • Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness • Ensure that every customer receives world-class customer service • Route deliveries and serve drivers to maximize delivery business and speed • Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production) • Completes Closing Procedures • Executes systems and procedures with 100% completeness and integrity • Completes daily and weekly paperwork • Responsible for 100% of the cash drawers at all times during the shift • Receives and stores product • Audits previous shift's systems and procedures for 100% integrity and completeness • Complete preventive maintenance and upkeep on store's equipment and supplies • Performs other related duties as required • Acts and speaks in a professional manner • Treats everyone they encounter with respect **Requirements:** Must be able to read and write and communicate in English • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision • Ability to handle and resolve customer threats and issues • Ability to handle and resolve employee issues • Skills to use a personal computer and various software packages (Word/Excel) • Ability to handle stress and high-volume operations **Company Introduction** We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
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