Job Description:

As a Shift Manager, you will be responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Responsibilities:

Friendly

Provide courteous, frictionless, and elevated experience for guestsFoster positive and professional relationships with co-workers and guestsCommunicate respectfully and maintain a consistent team-oriented attitudeEfficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchasesAddress and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

Food

Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulationsEnsure that all food offers are available

Clean

Ensure the store is clean and fully stocked to provide an elevated guest experienceResponsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brandClean food preparation areas and equipment to RaceTrac standards

Leading Talent

Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and TeamworkDisplay RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approachLead the coaching, training, and assessment of direct reports while adhering to operational standardsProvide feedback and recommendations on employee performance and development to the General Manager

Qualifications:

High School Diploma or GED in progress or completed2-3 years’ work experience preferred1+ years management experience preferredPrevious experience working in high-volume, guest-focused, transactional environment preferredExcellent written and verbal communication skillsTakes initiativeCan lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaksMay be required to obtain and maintain food handler permit, based on local or state requirementsMay be required to obtain and maintain alcohol server permit, based on local or state requirements