Urbana, IL, 61801, USA
1 day ago
Shift Manager
As a Shift Manager, you will be responsible for overseeing daily operations in our fine dining restaurant, ensuring that our high standards of service and quality are consistently met. You will lead a team of dedicated staff, manage guest interactions, and work closely with the kitchen and service teams to provide an exceptional dining experience. Key Responsibilities: + Supervise and manage the daily operations of the fine dining restaurant during assigned shifts. + Ensure that all members and guests receive outstanding service that exceeds their expectations. + Train, mentor, and motivate front-of-house staff to deliver top-notch service. + Coordinate with the kitchen staff to ensure timely and accurate food service. + Handle guest inquiries, concerns, and complaints in a professional and courteous manner. + Monitor inventory levels, ensuring adequate supplies for daily operations. + Assist in scheduling and managing staff to maintain optimal staffing levels. + Uphold health, safety, and sanitation standards in compliance with regulations. + Lead by example, maintaining a positive and professional demeanor at all times. + Collaborate with the management team to implement service improvements and new initiatives. Requirements + Minimum of 2 years of experience in a supervisory or management role in a fine dining or upscale restaurant setting. + Strong leadership skills with the ability to motivate and manage a team effectively. + Excellent communication and interpersonal skills. + Ability to handle high-pressure situations with grace and professionalism. + Strong organizational skills and attention to detail. + Knowledge of food and beverage service standards. + Availability to work flexible hours, including evenings, weekends, and holidays. Benefits + Competitive salary based on experience. + Health, dental, and vision insurance. + Paid time off and holidays. + Opportunities for professional growth and development.
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