Title: Shift Manager Job Description: At O'Connor Family McDonald's, our purpose is to “Serve Feel Good Moments for Everyone, Every time, Everywhere.” A Shift Manager directly reports to their General Manager and is responsible for making sure the restaurant meets our standards for excellence in the areas of Safety, Quality, Friendly and Fast. The Shift Manager is responsible for restaurant performance by leading crew teams to provide an outstanding guest experience. Therefore, a Shift Manager must take measures to ensure all safety, security, quality, and cleanliness are met throughout their shifts. The Shift Manager also empowers their teams to produce results with an emphasis on a “we care” culture. This means helping the team follow our culture, set goals, following up on their progress, and providing coaching and direction to improve their results and achieve their goals. The Shift Manager must be able to thrive in a fast-paced environment while handling all manner of issues that develop. PERKS & BENEFITS: + $16+ hourly starting rate plus cash incentives + Paid Personal Time + Paid Vacation + Flexible scheduling + Tuition reimbursement and/or educational assistance + Training and advancement opportunities + Bonus Opportunities + 401K + Medical, dental and vision coverage offered at competitive rates + Employee discounts and free meals + And much, much more! This position is vital to the operation of the restaurant as you will be responsible for the following tasks: + Lead the experience: Handle and oversee crew schedules + Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience + Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards + Take action first: Take measures around safety, security, inventory, and profitability + Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant + Be results oriented: Drive and expect a high level of performance from the team To be a successful Shift Manager, you should possess the following skills and qualities: + A strong commitment to maintaining excellence and safety in the workplace. + Passion for helping and serving others (customers and fellow team members); + Strong customer service and support focus; + The ability to communicate effectively and anticipate customer needs; and + To provide solutions and make decisions in a fast-paced environment Additional Info: It's important to note that this job posting provides only a partial overview of what it's like to work in a McDonald's restaurant. The job entails a variety of tasks that are performed daily, and this posting may not include all of the necessary job functions. When applying for this position, please note that you are applying to work at a restaurant that is owned and operated by an independent franchisee. This means that the franchisee is a separate company and employer from McDonald’s USA. Any information you provide in your application will be submitted only to the independent franchisee, who is solely responsible for employment matters at the restaurant. Please be aware that the independent franchisee alone will make all decisions regarding employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, you understand that the information you provide will be forwarded to the franchisee organization for processing and evaluation of your application. Please note that McDonald’s USA will not receive a copy of your employment application and will not be involved in any employment decisions regarding you, including whether you receive an interview or are hired to work for the franchisee. If you have any questions about the franchise organization's privacy policy, please contact them directly. Requsition ID: PDX_MC_06E7DDD7-F6E0-45D6-9AC3-A898477599B3_11781 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.