As a Shift Manager at an Express, you will be responsible for the shift operation of an Exchange Express Store, and will lead a team of passionate and knowledgeable associates.  You will oversee these associates in the execution of strategies to deliver a tailored customer experience. You will assist in planning, managing and directing retail store operatins, dealing merchandising, selling, stocking, promoting, and reordering of goods.  Utilize your leadership skills to empower associates to create a positive environment that drives customer experience and Exchange brand loyalty.

So what can you expect as a Shift Manager at the Exchange?Promote a positive team and customer centric cultureLead a culture of accountability through clear expectationsUtilize business knowledge to understand, troubleshoot and follow-up on opportunity areasEnsure customers have an extraordinary experience while shoppingGreet every customer with eye contact and smile in your authentic wayWe know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job QualificationsAble to learn and adapt to current technology needsAble to think quickly on the spot to answer customer questionsAble to take initiativeAble to share brand knowledgeAble to lead teams to meet organizational objectivesAdditional Qualifications/Requirements:Excellent attention to detailWilling to cross-train and work in other areas of the store, as neededMust possess a welcoming and helpful attitude toward customers and other team membersExcellent communication skillsBasic computer skillsPrevious retail managerial experience preferred