Shift Operations Manager - 39 hours Full-time, £53,000 - £53,000 per annum

Ref: 30464

Salary: £53,000 - £53,000 per annum

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Stafford North Park Business Park, Stone Road, Stafford, ST18 9SE

Description

Shift Operations Manager

Stafford Fulfilment Centre

Grade D/£53,000, + 20% Night Shift allowance. 39 hours,

Shifts Available –

 Days – 5 from 7, Rotating 06.00-14.00 / 14.00-22.00  due to operational requirements will need to be flexible and able to work nights when required.

Nights – 5 from 7, due to operational requirements will need to be flexible and able to work days when required.

At Pets, our aim is to give the nation’s pets what they need to be at their ball-chasing, tail-wagging best. Because we will not rest until every spaniel has a squeezy toy. Every calico has a cat tree. Every rabbit has a run. We are motivated to find the best talent in the Logistics & Distribution industry. Right now, we are looking for a Shift Operations Manager to join our Operations Team at our Fulfilment Centre in Stafford.

The Role
The Shift Operations Manager is accountable for all operational & daily aspects of the Distribution Centre including resourcing to meet demand, health & safety, ensuring the operation consistently achieves the requirements of the business in terms of quality, productivity and KPI’s. The Shift operations Manager is responsible for all operational and site aspects of a Distribution Centre, including creating a great working environment, building a superb culture, controlling costs for a functional area and leading the FLM’s and colleagues alike in a common and consistent direction. The aim to make the Stafford Fulfilment Centre a ‘best in class site’ and the employer of choice in the area.

Your Responsibilities

Accountability for all operational & daily aspects of the SFC including resourcing to meet demand, health & safety, ensuring the operation consistently achieves the requirements of the business in terms of quality, productivity and KPI’s.Lead FLM’s and colleagues alike in a common and consistent direction to achieve operational SLA’s.Create resolute team working and a consistent environment across all teams within Pets including all key stakeholders across Support Office, Transport, and with equivalent role holders to improve cross-site consistency and site performance.Demonstrate the PAH values and behaviours and is a role model leader, is approachable and committed to the enhancing the colleague experience.Deliver all people processes within service level agreements, coach, and support Managers in their capability to motivate others through quarterly 1:1’s, observations, and annual engagement survey.Lead continuous improvement, generate innovative ideas, share best practice, and work as one team across the site.Accountable for driving performance against costs/ budget across the shift and your individual department. 

Who are we looking for?

SFC is a multi-channel operation supplying both Retail stores and E-Commerce. Experience in both areas is essential.Previous leadership experience or similar in a large FMCG distribution environment (670,000 sq. ft) responsible for large teams more than 700 colleagues.Brings a cheerful outlook and is capable of motivating others through briefings and one-to-one meetings.Knowledge and experience of warehouse management systems, mechanical handling equipment and automation is essential.Forward-thinking with a customer centric focus and attention to detail.Creative and resourceful under pressure.Experience of an automated site start up is desirable.

What you will get in return

Attractive rates of pay.Additional Bonus scheme.Annual Leave (including Bank holidays), with an increase after 2 years continuous service. An extra day’s holiday when it is your birthday.Stakeholder pension planPersonal Health Insurance scheme (if in Pension Scheme)Life assurance20% Pets at Home discount scheme after 12 weeks servicePets’ “Treats” voluntary benefits package

Click here to read our Values & Behaviours 

Click here for more details and our benefits.

Please note that we reserve the right to close this job advertisement prior to the stated closing date if suitable candidates are identified. We encourage interested applicants to submit their applications promptly.

“Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience do not perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”

Organisation: Pets at Home

Date Posted: 11-02-2025

Expiry Date: 25-02-2025